SHIPPING POLICY

At Top Pedigree Jack Russell, we want to make the process of welcoming your new puppy as smooth and stress-free as possible. Whether you are located within Australia or overseas, we offer safe and reliable puppy transport through trusted and experienced pet transport partners.

Domestic Shipping (Within Australia)

  • We arrange safe ground or air transport to major cities and regional areas across Australia.

  • Puppies are transported in climate-controlled conditions to ensure comfort and safety.

  • The cost of transport depends on your location and will be discussed with you before purchase confirmation.

  • All puppies travel with the necessary paperwork, vaccination records, and microchip details.

International Shipping

  • We are experienced in shipping puppies worldwide and comply with all international regulations.

  • Our team works with registered pet transport agencies to handle flights, quarantine (if required), and customs clearance.

  • Shipping fees, quarantine costs, and import permits (where applicable) are the responsibility of the buyer.

  • Delivery timelines depend on airline schedules, destination regulations, and veterinary health clearance.

Preparing Your Puppy for Travel

  • Before departure, all puppies are vet-checked, microchipped, vaccinated, and dewormed.

  • Puppies are transported in IATA-approved travel crates, designed for safety and comfort.

  • We ensure your puppy has ample bedding, water, and care during the journey.

Shipping Timeline

  • Puppies are ready to leave for their new homes after 8 weeks of age.

  • Domestic deliveries are usually completed within 2–5 business days after final payment.

Buyer’s Responsibility

  • Ensure that puppy import laws in your country or state are verified before purchase.

  • Be available to receive your puppy at the scheduled delivery time.

  • Arrange prompt collection if your puppy arrives at a designated airport or transport hub.

✨ At Top Pedigree Jack Russell, we understand that your puppy is more than a pet—it’s family. That’s why we take every measure to ensure your new companion arrives healthy, happy, and safe in your arms.